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Our Commitment
 | You should receive five-star service |
| You should receive prompt, effective communications |
| You should expect us to continuously investigate improvements
in our areas of service |
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We make the following commitments to you:
| You, as our valued client, should expect and receive five-star
service consistently. Our goal is to operate, to the best
of our ability, in the framework of masters in the business.
The Baldridge National Quality Program, which promotes
performance excellence in the United States, and the
International Customer Service Standard, specifically the
standard developed by the Customer Service Institute of
Australia, are two of our guides. |
| You, as our valued client, should expect and receive prompt,
correct and effective communications with our organization,
consistently. |
| You, as our valued client, should expect our organization to
continuously investigate possible improvements in all areas of
services offered. These should be communicated to you
promptly and, where feasible, made a part of our service
delivery. |
We believe you, as our most important resource, are the best
source of appropriate feedback to the Kamama staff. We want to
hear your issues, concerns, suggestions and comments. Please
share these with us as frequently as you would like. We have
developed a Feedback form
specifically for this purpose.
Your success is our success. The fulfillment of these
tenets means we have accomplished our mission: For each of you
to become focused, articulate, creative and effective professionals.
Copyright 2003-2009 - Kamama LLC - All Rights Reserved
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